FAQ
Orders & Shipping
How long does shipping take?
Orders are processed within 24–48 hours on business days, and you'll get a tracking link by email the moment your package is on its way. Delivery to the US usually takes 5–8 business days (6–12 during sale events and the holiday season). All import duties are prepaid – nothing extra to pay on delivery.
How much is shipping?
Standard tracked & insured shipping is $4.95 – and free on all orders over $49.
Where is my order?
Your tracking link has the latest status. If it hasn't updated in a few days, or you can't find your tracking email (check spam first, babe), reach out to us at support@boulinabeauty.com – we'll track it down for you.
Product Questions
Will Glisse Pro really help with razor bumps?
Here's the truth: razor bumps, ingrown hairs, and irritation happen when a blade scrapes directly across your skin. Glisse Pro's SkinGuard foil sits between the blade and your body – so the blade cuts the hair, never your skin. No scraping means no razor bumps. Most Babes notice calmer, smoother skin within the first few shaves.
Is it safe for the bikini line and sensitive skin?
That's exactly what it was built for. Since the blade never touches your skin, there's no tugging, no stinging, and no post-shave drama – even in your most sensitive areas. If your skin “couldn't handle shaving” before, it was never your skin. It was your razor.
Can I use it wet and dry?
Yes! Glisse Pro is 100% waterproof (IPX7). Use it in the shower, in the bath, or completely dry on the couch – whatever fits your routine.
How long do results last?
Like any razor, Glisse Pro cuts hair at the surface – most Babes stay smooth for up to two weeks before a quick touch-up, depending on hair growth.
When should I replace the shaving head?
Every 3–6 months for best results. You'll know it's time when the head starts to tug instead of glide, or one pass stops being enough. Fresh heads are always ready for you at boulinabeauty.com.
Guarantee & Returns
What is the 30-Day Smooth Skin Guarantee?
Simple: try Glisse Pro for 30 days. If you're not loving your results, email us within 30 days of delivery and we'll make it right – with a replacement or a refund. The details are in our Return Policy.
How do I start a return or refund?
Just email us at support@boulinabeauty.com with your order number and the reason. We'll get back to you within 24 hours on business days with the next steps.
Payment & Contact
Which payment methods do you accept?
All major credit cards, PayPal, Klarna, and the express checkout options you see at checkout.
How can I reach you?
Email us anytime at support@boulinabeauty.com – real humans, real answers, within 24 hours on business days. We've got you, babe. 💕